Zoho CRM: Definition & Meaning
Zoho CRM — A more affordable alternative.
HubSpot: Definition & Meaning
HubSpot — Popular with small to mid-size SaaS companies.
Salesforce: Definition & Meaning
Salesforce — The most widely used enterprise CRM.
Customer Relationship Management (CRM): Definition & Meaning
Customer Relationship Management — A system — typically a software platform — that stores and organizes all information about your clients and your…
Crelio / Crelio Health: Definition & Meaning
Crelio / Crelio Health — A LIMS platform used by multiple labs in GDT’s network. When orders flow from the GDT platform to a Crelio-connected lab, kit IDs…
Compendium: Definition & Meaning
Compendium — A comprehensive catalog of all available tests, panels, and assays offered across a network of labs. At GDT, the compendium is a strategic…
Comms Log: Definition & Meaning
Comms Log — Short for communications log, a running record of all communications with a client — emails, calls, meetings, and notes — documented in one…
Cost of Goods Sold (COGS): Definition & Meaning
Cost of Goods Sold — The direct costs associated with producing or delivering a product or service. In a physical product context, COGS includes the cost of…
CodeQL: Definition & Meaning
CodeQL — A code analysis tool by GitHub that scans repositories for security vulnerabilities and bugs. GDT is migrating from SonarQube to CodeQL because…
Cobas: Definition & Meaning
Cobas — Roche’s diagnostic testing platform, used by many clinical labs to run molecular assays like CT/NG (Chlamydia/Gonorrhea) and Syphilis tests.