Improve Effectiveness and Quality of Test and Device Results
Turnkey Digital Online Education and Real-time Support
Configurable Online Education Improves Accuracy and Reliability
In an era where YouTube is a first destination for people looking to understand how to use a product, leading organizations are seeking better ways than a paper-based instruction guide. Especially with diagnostic tests and medical devices, online education that blends video instruction with simple step-by-step on-screen instruction materially improve both the customer experience and product accuracy. Our configurable system permits highly effective, integrated education with several options to support the product requirements:
Enhance Online Education with Real-time Video Support
With our real-time video chat and text chat capabilities your customers can ask for help with diagnostic test self-collection or product setup and usage before they start making mistakes. Not only does this improve accuracy and effectiveness but this ensures that you offer a much better customer experience. Key capabilities you will love:
Enhance Online Education with Real-time Video Support
With our real-time video chat and text chat capabilities your customers can ask for help with diagnostic test self-collection or product setup and usage before they start making mistakes. Not only does this improve accuracy and effectiveness but this ensures that you offer a much better customer experience. Key capabilities you will love: