Whether your business supports customers who speak a variety of languages or you are a multinational organization, the platform supports administrative users, customers, patients and observers who may all speak their own language but who need to communicate. AI-based automated translation is enhanced by interfaces that provide manual override of phrases where automated translation is not precise enough.
Real-time Support In-Language
Support for real-time video chat, text chat and email with customer support and observation professionals whose spoken language(s) matches that of the customer or patient enhances results by eliminating communication challenges.