The Platform for Advanced Product Education and Quality Assurance
Post-sales Communications, Education, Real-time Support and Observation
Improving Product Education with Post-Purchase Customer Engagement
As businesses and consumers increasingly purchase sophisticated products online without a salesperson, buyers increasingly expect improved product education and companies benefit from post-purchase digital touchpoints. Where most companies continue to use paper instructions or online video hosted in an environment like YouTube, product manufacturers have not been able to replicate the old fashioned in-person training experience.
Our platform provides a turn-key way to improve education beyond in the following ways:
Expertise to Optimize Remote Device Education
Our services team can create or modify your existing educational materials for optimal remote education. From scripting to low cost video preparation, our curriculum consultants can start with existing assets and develop a proposed enhanced approach. Our platform subscription pricing provides options for low fixed costs with usage-based pricing to ensure that there is a structure that works for your organization.
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Build vs. License: Minimizing the Cost of Improving Product Education
Until our platform arrived on the scene, product companies interested in improved post-purchase engagement and education have had to decide one of three paths:
Our platform eliminates the need to build and maintain in-house technology while providing the broadest set of configurable capabilities to support improved device education which, in turn, improves product efficacy and patient outcomes.